Find Technical Support Engineer Opportunities in Bulgaria

A Technical Support Analyst in Bulgaria is responsible for providing technical assistance to customers who encounter issues with software, hardware, or IT systems. They diagnose problems, provide solutions, and ensure customer satisfaction through effective support and communication.

Bulgaria has a rapidly growing tech sector, particularly in cities like Sofia and Plovdiv. The country has become a hub for tech companies and startups, offering a wide range of opportunities for Technical Support Analysts. The tech industry in Bulgaria fosters innovation and provides exposure to cutting-edge technologies.

The key duties of a Technical Support Analyst in Bulgaria include resolving customer inquiries via phone, email, or remote assistance tools, documenting reported issues and solutions, and escalating complex cases to specialized teams if necessary. They also contribute to the improvement of support processes by providing feedback and suggestions.

Technical Support Analysts in Bulgaria should have a strong technical background with knowledge of software applications, operating systems, and networking concepts. Excellent problem-solving and communication skills are crucial for providing effective support to customers.

In Bulgaria, the expected salary range for a Technical Support Analyst is approximately BGN 25,000 to BGN 40,000 per year. The actual salary may vary depending on factors such as experience, company size, and location. Sofia, Plovdiv, Varna, and Burgas are some of the cities where work opportunities for this role may exist.