Find Service Desk Analyst Opportunities in Bulgaria

In Bulgaria, a Service Desk Analyst is responsible for providing technical support and assistance to end-users, resolving IT-related issues, and ensuring the smooth functioning of computer systems and networks within an organization.

Exciting Fact: Bulgaria is known for its picturesque landscapes and diverse nature. As a Service Desk Analyst in Bulgaria, you can explore the beautiful Rhodope Mountains or the stunning Black Sea coastline during your leisure time.

The main duties of a Service Desk Analyst in Bulgaria include receiving and prioritizing support requests, troubleshooting technical problems, and providing solutions. They also document incidents and resolutions, escalate complex issues to higher-level support teams if necessary, and participate in IT infrastructure maintenance.

Key skills and experience required for this role in Bulgaria include strong analytical and problem-solving skills, excellent communication abilities, and a good understanding of IT systems and software. Service Desk Analysts should also be familiar with various operating systems and network protocols.

Work opportunities for Service Desk Analysts exist in major cities such as Sofia, Plovdiv, and Varna, where many companies have their offices or branches. Additionally, there are also opportunities in smaller towns and regions where businesses operate.

In Bulgaria, the expected salary range for a Service Desk Analyst is between BGN 20,000 and BGN 30,000 per year. Salaries may vary based on experience, qualifications, and the location of the job.